"The pessimist complains about the wind. The optimist expects it to change. The leader adjusts the sails."
President and CEO
Brad Meyer is the President and Chief Executive Officer of Trinity Real Estate Solutions, Inc., a leading provider within the construction lending and specialty property inspection industries. As the architect behind Trinity’s tremendous success, Brad oversees the strategic direction and the day to day operations of the five companies comprising the Trinity umbrella, all which offer a comprehensive suite of residential and commercial real estate products and services nationwide. He founded Trinity in 2003 after spending several successful years with LandSafe, Inc., a national real estate closing services company and division of Countrywide Home Loans, now known as Bank of America. His vision and dedication to employees, technology, customer service and continuous improvement provides a solid foundation that has served and continues to serve Trinity’s customers well.
Prior to entering the real estate closing services industry, Brad worked at a financial services company. While in this service, he created a continuous improvement culture, which led to the company receiving the recognized Texas Award for Performance Excellence, an award that represents the highest level of quality an organization can achieve within the state of Texas and modeled after the Malcolm Baldrige National Program. Earlier, he spent 21 years of his career holding a variety of technical, customer service, project management and executive leadership roles, supporting a worldwide computer manufacturer and servicer. He also served at an air filtration manufacturer, providing design and implementation of a project management process and intellectual property programs, including patent, trademarks and copyright efforts.
As Vice President of Services, Steve Fontaine oversees Trinity’s nationwide client management, regulatory compliance, vendor management, and strategic initiatives. Prior to joining Trinity, he served as Sr. Director of Customer Service and Store Support for Zale Corporation, responsible for managing the national customer service program and corporate IT support as well as advising executive management on business trends, strategy development, best practices and policy development. Previously, he served in various roles with Jewelers National Bank, the financial service division of Zale and held the positions of manager of vendor performance, operations manager, collections manager and authorizations supervisor.
Steve holds a Master of Liberal Arts and a Graduate Certificate in Dispute Resolution from Southern Methodist University, and he was educated at Harvard Law School’s Program on Negotiation. Additionally, he is a member of the International Association of Privacy Professionals and is certified as an Information Privacy Professional (CIPP/US).
Christopher Johnson, Vice President, Technology, leads Trinity’s technology team, providing executive level vision and strategic direction that encompasses Trinity’s platform and capabilities, IT security, governance, risk and overall compliance. Additionally, he oversees the development, implementation and support of Trinity’s network structure, application development, and mobile applications for the company nationwide.
Prior to joining Trinity, Christopher filled various roles at Daystar, most recently, serving as their Director of Information Systems. With nearly twenty years of leadership in the Information Technology space, Johnson holds extensive experience in strategic planning, process optimization, and operations. In each of his former positions, he successfully guided teams to standardize business processes and lower costs of operations while providing high-quality services to clients, ultimately driving bottom line revenues.
VP, Residential Services
Joining Trinity from the beginning, Chris Wood serves as the Vice President of Residential Inspection Services. As a former builder, Chris' knowledge of the detailed processes and procedures has earned him immense respect from customers, inspectors, builders, borrowers and employees alike. Prior to joining Trinity, Chris managed the construction of over 100 structures and evaluated energy efficiency compliance for EnergyStar™ homes in addition to working with local permitting and code enforcement officials.
In this position, Chris manages all operation and fulfillment functions within the Trinity Inspection Services (TIS) division, which includes scheduling, turn times, all review processes, pricing, dispute resolution and staff management.
Additionally, to assist in the success of Trinity’s customers, Chris conducts Construction 101 classes, delivers out-of-the-box solutions to solve customer’s difficult problems and establishes an exceptional example for his department, employees and peers overall.
VP, Commercial Services
David Taylor serves as the Vice President for Commercial Services, where he leads and manages all operations and fulfillment functions within the Trinity Commercial Services (TCS) division. This includes scheduling, turn times, review processes, pricing, dispute resolution and staff management.
Bringing over 15 years of extensive commercial experience, David has worked as an estimator, project manager and owners’ representative, managing projects throughout the United States as well as in Qatar, Dubai and Taiwan. Prior to joining Trinity, David managed the tenant improvement and ground up projects including restaurants, strip malls, multi-use developments, municipal buildings, hotels and churches. Most recently, David oversaw the project management, coordination, on-site construction management, facilitation, and project accounting for the design, procurement and construction phase of a 25,000 square foot church. He holds extensive experience in strategic planning, document control and project liquidity with a keen eye for commercial details.
VP, Trinity Loan Administration
As Vice President, Trinity Loan Administration, Natalie Friesenhahn is responsible for delivering a complete, turnkey construction loan administration solution for lenders and financial institutions. In this role, Ms. Friesenhahn ensures the timely completion of loan administration projects and proper disbursement of funds on behalf of Trinity’s customers, helping to manage their risk, simplify their processes and efficiently scale their loan pipeline.
Prior to joining Trinity, Natalie served as a Senior Vice President of a regional bank, overseeing all consumer and commercial construction loans, assisting in bank construction compliance efforts, and developing new policies and procedures on a large software implementation, among other responsibilities. With over 20 years’ experience, Natalie is skilled in multiple aspects within financial services industry along with a proven operations experience. Her passion for excellence and her effectual leadership style helps drive Trinity’s TLA team to succeed through product delivery and succinct communication.
VP, Appraisal Services
Acting as the Vice President for Trinity’s Appraisal Services division, Jim Adams provides customized appraisal services to help all of Trinity’s customers become more successful. Serving in various capacities over his 20 years of experience, Jim brings a wealth of seasoned knowledge and understanding to the organization, leading his team in operations for virtually any appraisal service or valuation need required by the marketplace. Jim’s specialties include a detailed knowledge of the mortgage industry, thorough development of appraisal policies and procedures, excellent budget management skills, and regulatory appraisal compliance. Jim has served on a wide variety of industry appraisal boards and advisory councils and continues to assist as a National Reviewer throughout the United States.
Brian Hetrick currently serves as the Controller for Trinity Real Estate Solutions, responsible for all accounting, financial reporting, and administrative functions for the company and its six associated partner companies. Bringing a breadth of nearly 20 years of accounting, reporting, and reconciliation experience, Brian directs the responsibility for all of the financial functions of the company including maintaining and balancing the ledgers, reconciling accounts and preparing all reports.
Prior to joining Trinity, Brian held the positions of Controller, Business Consultant and Business Analyst for a variety of organizations, overseeing the accounting departments for each company and preparing monthly financials. During Brian’s tenure at a large multi-million dollar, multi-state company, he managed the accounting office overseeing accounting staff, preparing and monitoring the annual budget and communicating monthly to facilitate the timeliness and accuracy of tax preparations. He also spent several years working in operations, managing production facilities and reviewing month’s end activities.
Carolyn is the Vice President of Marketing on the Trinity team. With nearly 20 years experience, Carolyn oversees all aspects of Trinity's marketing, strategic messaging, customer relationship programs, and brand communications, serving across all business units. She is responsible for creating, delivering and reinforcing Trinity's brand voice to customers, inspectors and internally to team members.
Before joining Trinity, she served in the technology sector at Nortel Networks, leading numerous functions and holding several management titles within the marketing programs, product marketing, sales and marketing communications functions.
Carolyn earned her undergraduate degree in business administration with a specialty in marketing from Texas A&M University and remains active in several charitable and civic organizations in the Dallas area.